PLATFORM OVERVIEW

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API REFERENCE

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DEPLOY & EXTEND

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Further resources for working with the Pandorabots API.


“Managing” End-Users with Anonymous Talk API

If you’ve developed your bot to remember conversational elements, and you’d like to have it remember them past an active session with your end-users but don’t want to maintain any kind of end-user management, the Anonymous Talk API can solve that issue!

This API will allow you to request creation of an end-user client_name on the Pandorabots platform that will maintain persistent predicates for anonymous end-users talking to your bot(s), without you having to maintain end-user profiles on your website or application.

Previously, you had the option to pass in a client_name to identify your end-users. This would allow predicates to persist throughout an active conversation, but eventually be cleared out of memory after a idle period. By using a client_name retrieved from the Anonymous Talk API, your end-user’s predicates will persist beyond this limited scope.

Getting Started

The Anonymous Talk API is similar to the Talk to Bot API in that to start a talk interaction with your bot with a brand new end-user. A sample cURL command using the public botkey would be:

curl -v -X POST 'https://api.pandorabots.com/atalk?botkey=BOTKEY&input=INPUT'

Sending the HTTP request without the client_name parameter will indicate that you are requesting a new end-user account. The HTTP response will return a JSON object such as:

{ "status": "ok",  
   "responses": [<OUTPUT>],  
   "sessionid": <SESSION_ID> ,  
   "client_name": "hhhh-XXX-user-NNNN"  
}

where <OUTPUT> is the bot response to the input received, <SESSION_ID> is a sequential number generated by Pandorabots, and client_name is an anonymous end-user client name generated by Pandorabots, where hhhh is the host service name, XXX is your APP_ID and NNNN is a numeric starting with 0000, and increments by 1 after each new request.

Continuing the Conversation

Once an anonymous end-user client_name has been provided, your application should use this client_name in subsequent talk interactions (either Anonymous Talk or Talk to Bot API will work). Any predicates created in conversation with your bot will be associated with this new Pandorabots generated client_name and will persist indefinitely until overwritten.

Your application can save this client_name as an anonymous end-user either in a cookie, as a local variable in your application, or other mechanisms developed in your application.

NOTE OF CAUTION – When testing your application, not including a client_name will result in a new end-user client_name being created; make sure your application ONLY excludes this parameter for brand new end-users or else you may end up reaching your maximum limit on anonymous users.

BONUS!

Persistent Predicates for Known End-Users

This method can also be used for known end-users. In this case, the client_name provided by Pandorabots should be saved in your application’s database associated with your end-user’s profile, and used each time your end-user talks to your bot(s).